Have questions or need assistance? We're here to help!
Whether you have questions about our VPN service, need technical support, or want to explore partnership opportunities, our team is ready to assist you.
313 Ogeum-ro, Songpa-gu
Incheon, South Korea
We aim to respond to all support tickets within 24 hours. Premium subscribers receive priority support with a guaranteed response within 6 hours.
Yes, our support team is fluent in English and Korean. For other languages, we can arrange translation assistance upon request.
If you're within our 30-day satisfaction guarantee period, you can request a refund through our support email with your order details.
Please use our contact form and select "Partnership" as the subject, or email directly to partnerships@seoulfinity.com.